Support mila, bas thodi der lag gayi
Maine jab WFHI se help mangi thi, to samay laga thoda zyada. Matlab, support team approachable thi, par response thoda slow tha, especially jab mujhe dialer related issue samajhna tha. Training ke dauran ye thoda issue bana, kyunki quick solution ki umeed thi. Lekin baaki sab theek tha, automatic updates sahi chal rahe the aur database feature bhi kaafi upyogi laga mera workflow ke liye. Support ne phone pr baat karte waqt achhi clarity di thi, lekin overall wait time thoda jyada tha jo mujhe thoda patience maintain karna pada. Invoicing aur payment process mein koi dikkat nahi aayi, smoothly ho gaya. Onboarding flow bhi clear tha lekin agar response time tez hota, to aur better hota experience. Mujhe lagta hai ki software khud stable hai, bas support mein thoda improvement ki zarurat hai, phir 5 star bhi de sakta hoon. Lekin filhal, 4 star ka experience raha, jisme thodi si der bas nazar aayi.