4 out of 54 of 5Unverified experienceSupport and communication
Support mila achha tha, par kaafi self-help bhi karna pada
Maine socha tha ki support bilkul hands-on milega, par mujhe lage ki maine kaafi cheezein khud se explore karni padhi, jo surprising thi. Telephonic support to supportive tha, par basic queries ke liye hi. Jab kuch complex ya technical problems aayi tab mujhe software ke FAQs aur guides khud padhna pada. Yeh balance acha tha ki immediate help available thi, par kuch cheezen practice mein laani thi main khud ki efforts se. Mujhe laga tha ki hume zyada proactive help milegi, par it’s fair that hum bhi thoda zaruri self-learning karte hain. Overall experience okay tha aur kuch points pe improvement ho sakti hai, lekin support team ka approach pleasant tha.