Support met my expectations, especially the telephonic responsiveness
I found the support and communication from WFHI matched my expectations very well, particularly the telephonic support. The prompt attention to queries and the patience shown while I navigated through the software was the highlight of my experience. Calls connected quickly, and the representatives were professional and helpful. This stood out especially because I anticipated delays or generic responses, but that was not the case. The automatic updates ran in the background without interfering with my workflow, which was an added relief. The database worked well with my setup, and invoicing followed a clear, predictable process. The only small drawback was the limited availability of priority assistance during peak hours. Nonetheless, the experience was positive overall, the onboarding flow made sense, and I appreciated the dialing tools for daily use. I would recommend the service for its consistent and reliable support.