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WFHI review

support mere kaam ke ghanton mein fit nahi tha

2 out of 52 of 5Verified customerSupport and communication

support mere kaam ke ghanton mein fit nahi tha

Main bolunga ki support system zyada flexible nahi tha mere working hours ke liye. Jab bhi main call karta tha, toh ya toh wait karna padta tha ya phir support available nahi hota tha. Ye baat mujhe kaafi irritate karti thi kyunki mere kaam ke time support ki requirement sabse zyada hoti hai. Training ki baat karun toh thoda basic tha, par usme bhi timing issues the. Dialer aur calling tools theek-thaak chal rahe the, par kabhi kabhi crash karte the jiska support ke bina solution milna mushkil hota tha. Payment aur invoicing system toh sahi tha, par software ko smoothly chalane mein support ka na hona badi problem thi. Overall, mujhe lagta hai ki agar support ki timing meri convenience ke hisaab se hoti, toh main zyada satisfied hota. Abhi ke liye mujhe lagta hai ki ye system mere liye utna useful nahi hai jitna main chahta tha.

Uday VargheseArunachal Pradesh, IndiaExperience: Published:
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