Support mera expectation aur experience dono se mila-jula tha
Mainne pehle doosre remote working tools ka use kiya hai jahan support system thoda jyada prompt aur detailed tha, is hisaab se main thodi expect kar rahi thi WFHI se bhi utna he prompt support milega. Jab maine unki telephonic support li, toh kuch queries ka jawab mil gaya jaldi, lekin kuch complex problems mein mujhe thoda wait karna pada. Jo pehle system mein mujhe zyada personalized lagta tha, yahan wo thoda generic solutions jaise lage, jo puri tarah meri problem ko address nahi kar rahe the. Training sessions ke dauran bhi kuch doubts ke liye mujhe email follow-up karna pada, jo alag se thoda extra effort mangta hai. Lekin haan, jo basic help chahiye tha, wo sahi samay par mil gaya, aur overall communication supportive tha. Automatic updates ki wajah se bhi kaafi cheezein easy ho gayi thi, jo mujhe pasand aayi. Toh mujhe lagta hai ki support system thoda better ho sakta tha kis tarah se main used pehle platforms compare karti hoon usse thoda kam tha, par kaam chala liya.