Support mektu cool tha par thoda aur chahiye tha
Pehle maine jo support systems use kiye the, unke comparison mein WFHI ka telephonic support bahut zyada responsive tha. Call karne par prompt answer milti thi aur unke solutions mere problems ko kaafi had tak solve karte the. Lekin thoda sa feedback loop missing laga, matlab ek bar query resolve hone ke baad koi confirmation message ya follow-up nahi aata tha ki aapka issue solve ho gaya. Training sessions ke baad bhi agar koi doubt hota to main easily call kar ke samjha sakta tha, jo ki bahut achha tha. Database feature bhi itna smooth tha ki mera daily workflow disrupted nahi hua, sab kuch seamlessly chal raha tha. Saath hi automatic updates ne mere liye naye features samajhna thoda tricky kiya kyunki kabhi kabhi documentation outdated lagti thi. Billing process simple tha, aur invoice easily mil jata tha, jo ki previous experiences ke mukable mein kaafi refreshing tha. Overall, communication aur support kaafi better tha lekin thoda aur detailed follow-up system hona chahiye tha, toh complete satisfaction milta.