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WFHI review

Support mejor le hota toh better feeling ban sakti thi

2 out of 52 of 5Verified customerSupport and communication

Support mejor le hota toh better feeling ban sakti thi

Overall, main keh sakti hoon ki support kaafi basic tha for daily issues. Pehle din jab software chalana shuru kiya, contact karne pe response tha, aur mujhe lag raha tha ki sab theek hoga. Par jaise-jaise din beet rahe the, help chahiye tha jab bhi kuch chhota mota problem aaya, toh usually delay hota ya solution clear nahi milta tha. Kahin-kahin toh lagta tha ki mere questions repeat karne pad rahe the, aur patience thoda kam hota gaya. Lekin, ek baat deni padegi ki phone par baat karne wale log polite the aur generally samajhna chahte the ki issue kya hai. Communication ke liye software ka interface theek-tha, par usme quick responses, aur thoda zyada proactive approach ki kami thi. Mujhe laga ki agar thoda better follow-up hota aur messages ya calls zyada time pe aate, toh din-charya smooth ho sakti thi. Main samajhti hoon ki har system me improvement ho sakta hai, aur shayad support team training aur resources zyada degi toh ye better hoga. Abhi toh yeh lagta hai ki software reliable hai, but rozana support experience se thoda compromise karna padta hai.

Naina PalkarUttar Pradesh, IndiaExperience: Published:
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