2 out of 52 of 5Unverified experienceSupport and communication
Support mein zyada waiting aur baar-baar calls karni padti thi
Mujhe expects tha ki support se jaldi help milegi par delays ho gaye. Jab main call karti thi, toh baar-baar same baatein repeat karni padti thi, jo time waste lagta tha. Mujhe laga tha thoda efficient aur fast response milega, lekin yeh process kaafi slow tha aur frustrated karti thi. Jo updates diye gaye they, woh sahi the, par support ke waqt itni problems hoti hain ki overall experience kharaab hua. Mujhe lagta hai company ko support team ka training aur response time improve karna chahiye, taki user zyada faayda uthaye bina zyada rukawat ke. Waiting ke baad bhi solution not always the clearest, jo disappointment tha.