Support mein zyada mehnat lagi than ki fayda hua
Mujhe laga ki jab kuch gadbad hogi toh support team turant help karegi. Par waise nahi tha. Jab dialer setting mein kuch problem aaya, maine call kiya support ko, toh samajhne mein unko kaafi waqt laga. Repeat karna pada apni baat kai baar, har baar naya samjhana padta tha. Jo ek achha point tha, wo yeh ki response dene mein delay toh tha, lekin jab finally baat bani toh support log fairly helpful the. Lekin overall process bahut time-consuming tha aur jab main chahta tha ki jaldi problem solve ho jaye, toh waisa feel nahi hua. Software ka interface thoda complicated tha, is wajah se training part ko bhi repeat karna pada. Database feature theek tha, par usme data add karne mein problems aa rahi thi, jinhe solve karne ke liye support ko bar bar bolna pada. Automatic updates se thodi dikkat hui kyunki wo kuch settings ko change kar dete the bina warning ke, toh extra samay lagta tha fix karne mein. Sign-up aur payment process mein koi badi problem nahi thi, wo straightforward thi. Par support aur communication mein improvement zaroori hai. Agar yeh thoda smooth ho toh experience better ho sakta tha.