Support mein zyada mehnat karni padi
Maine WFHI ka software use karna start kiya tha with high expectations, lekin support team se communication thoda mix raha. Jab main technical issue report kar rahi thi, toh unka response time kabhi fast tha, kabhi slow. Ek taraf toh unki help valuable thi aur unhone mujhe training sessions ke baad bhi guide kiya, jo appreciable tha. Lekin phir bhi mujhe lagta hai ki unka follow-up thoda better ho sakta tha, kyunki kuch baar mujhe khud unhe dubara contact karna pada. Sign-up process theek tha, par invoicing mein kuch confusion hui jo mujhe samjhana pada phone pe. Overall, main keh sakti hoon ki support ne meri problem solve karne ki koshish ki, par thoda aur proactive approach ki zarurat hai. Software ki updates automatic hoti hain jo smooth thi, par uske baad bhi calling tools mein kuch glitches dekhe. Yeh experience thoda frustrating tha, lekin madad lene ke liye available zarur thi support.