Support mein zyada mat soch, karne ko khud karna padega
Bataun toh, yeh support system thoda aisa hai jo shuru mein aapko lagta hai ki help milegi, par asli meech toh zyada kaam karna padta hai khud hi. Jab maine kuch problems face ki software ke database feature ke saath, toh response mila par wo utna detailed nahi tha ki main bas follow kar ke solve kar paun. Bahut baar mujhe khud se trials karne pade, videos dekhne pade aur FAQs padne pade, jisse thodi taqleef hoti hai, kyunki hum expect karte hain ki telephonic support ya training mein woh sab clearly samjha diya jaye. Dialer ko set up karne mein bhi thoda jhanjhat tha, software updates ke baad kuch features change ho jate hain toh uske liye bhi koi quick guide nahi milta. Jo sign-up aur invoicing process hai, wo thoda tricky tha aur mujhe lagta hai ki usmein bhi zyada clarity honi chahiye thi. Isliye main doston ko verbally suggest karti hoon ki agar aapko patience hai toh theek hai, warna thoda tough lagega. Waise software ki functionality thik hai, par support aur communication mein aapko bahut saari cheezein khud hi manage karni padengi. Overall, it’s workable but definitely not fully supportive jo ki better ho sakta tha.