Support mein zyada madad khud dhoondhni padti thi
WFHI ki support aur communication ke case mein mujhe lagta hai ki main khud kaafi cheezein samajhne ki koshish karti thi. Jab main onboarding kar rahi thi, toh training materials mil gaye they but unmein kuch cheezein clear nahi thi, jaise ki dialer configuration aur database filters ka use. Main jab support ko call karti thi, toh basic queries toh turant solve ho jati thi, lekin jab koi specific problem hoti thi, toh mujhe khud hi explore karna padta tha aur manuals ya videos dhundhne padte the. Automatic updates automatic hi hote rahe, unmein koi dikkat nahi aayi. Payment aur invoicing me delays nahi the aur process simple tha. Lekin ek cheez toh ye bhi hai ke mujhe laga ki agar initial communications thodi zyada detailed hoti, toh mujhe support ke liye baar-baar call karne ki zaroorat nahi padti. Toh overall, support helpful tha lekin bahut cheezein main khud se hi kar rahi thi to get the full picture. Agar aap independent kaam kar sakti hain aur thoda research kar sakti hain, toh aapko zyada problem nahi hogi. Par agar aap chahte hain ki poora process guided ho toh ho sakta hai akele samajhna thoda mehenga pade.