Support mein zyada help nahi mili, mostly self hi karna pada
Software aur training ke initial steps mein mujhe laga tha ki support se mujhe help milegi, par asli mein zyada kuch assist nahi mila. Dialer use karne mein thodi mushkil hui, lekin support jo mujhe mila, wo mujhe direct problems solve karne mein itna madad nahi kar saka. Jo database feature ki customization thi, wo bhi mujhe khud seekhni padi, kyunki guidance itni detailed nahi thi. Signing up aur payment process mein koi khas dikkat nahi thi, wo thik tha, lekin agar mujhe kisi technical baat ke liye call karni padti hai toh lagta hai ke mujhe khud hi apni problem samajh ke uska solution dhundhna hoga. Automatic updates chalti rahi aur unse koi interference nahi hui, jo ek achi baat hai, par agar koi issue hota toh support ke bina mushkil hoti. Overall, main yeh kehna chahunga ki support system itna proactive nahi hai jitna main expect karta tha, aur mujhe apne aap se zyada kaam karna pada than ki unki madad lene ka.