Support mein woh responsiveness nahi thi jo expect karta tha
Main expect kar raha tha ki jab mujhe kisi technical problem ka samna hoga, toh support team quickly respond karegi aur meri queries ka turant solution degi. Lekin practical experience mein, response time kaafi slow tha aur jab support mila tab bhi unke answers mujhe fully satisfy nahi kar paaye. Onboarding ke dauran, jab main dialer setup kar raha tha, toh kuch bugs aaye jise samajhne aur fix karne mein kaafi der lag gayi. Comparison ke liye baat karun toh kisi aur similar platform par experience zyada smooth tha with prompt customer assistance. Telephonic help lene par bhi lagta tha ki unke paas proper knowledge update nahi tha jiski wajah se mujhe khud zyada research karni padi. Training modules bhi thode unclear the aur interactive sessions kam effective lage. Complete onboarding aur database integration mein delays hue jisse mera workflow impact hua. Payment process mein koi problem nahi thi, par support ki kami sabse frustrating rahi.