3 out of 53 of 5Verified customerBilling and payments
Support mein woh moment nahi aaya jab sab clear ho gaya
Maine jab billing aur payments ko lekar support ko contact kiya, toh initially lag raha tha ki help mil jayegi jaldi. Lekin pehle call mein mujhe sirf basic information mili, aur confusion abhi bhi tha payment ke timing aur invoicing ke baare mein. Thoda wait karna pada, doosri call karni padi jab support ne thodi better clarification di. Fir bhi, poora process mein clarity woh moment tak nahi aaya jahan mujhe lagta ki sab kuch perfect tarike se samajh aa gaya ho ya ho chuka ho. Log responsive the, par woh turant solution toh mujhe nahi mila jiski main umeed kar rahi thi. Overall experience unfolding tha aur space tha improvement ke liye, toh mein abhi thoda undecided hoon ki better communication ke bina ye process smooth chalega ya nahi.