Support mein woh energy missing thi
Main try kar raha tha jaldi se apna setup complete karne ko, lekin support aur communication ne kuch disappointment di. Sabse pehle, sign-up toh asaan tha par jab training shuru ki aur jab calling tools ko setup karne ki baat aayi, mujhe zyada samay lag gaya. Support ko call karne mein bhi kaafi wait karna pada aur response thoda slow tha, jiski wajah se lagta tha jaise mera kaam aage nahi badh raha. Jo mujhe chahiye tha wo koi clear guidance nahi mili, bas generic reply milte rahe. Database aur dialer ke features ko samajhne mein bhi zyada help nahi mili, jiski wajah se main apni workflow ko smoothly integrate nahi kar paaya. Invoicing aur payment process theek tha, par uske baad jo follow-up support chahiye tha usmein kami thi. Automatic updates ki wajah se kabhi kabhi software freeze kar jata tha, aur mujhe manually restart karna padta tha. Poora system thoda unreliable lag raha tha mere liye. Main samajh raha hoon ki shayad sabke liye aisa nahi hoga, par mere liye start se lekar support tak kuch missing tha jo kaafi crucial hai. Main ye kehna chahunga ki jab tak support uppar wala na ho, main is par fully depend nahi kar sakta.