Support mein waqt zyada laga

Support mein waqt zyada laga

Maine socha tha support thoda jaldi milega jab main problem lekar contact karunga. Par lagbhag 3 din tak wait karna pada jab tak kisi ne phone uthaya aur problem samjhi. Training session theek tha, software ki onboarding thodi clear thi. Dialer kabhi smoothly kaam nahi kar raha tha is dauran, database me kuch records sahi se sync nahi hue. Automatic updates ne bhi thoda confusion create kiya, jinse mujhe manually adjust karna pada. Agar support thoda responsive hota aur sign up ke time se lekar invoicing tak process simple hota, toh thoda better lagta. Payment process aur invoice clear mile par overall jo time laga aur support ke response, yeh expectations se match nahi hua. Mujhe laga tha ki jyada efficiently handle karenge, par phir bhi kuch cheezein thik hi thi, isliye 2 star hi de sakta hoon.