4 out of 54 of 5Verified purchaseSupport and communication
Support mein waiting time zyada tha, but team helpful tha
Support se contact karna thoda waqt laga, kyunki kabhi kabhi call transfer mein delay hota tha aur message wait karna padta tha. Is baat se frustration thi, especially jab urgent help chahiye thi dialer ya database use karte waqt. Lekin jab finally baat hui, to support team ne bohot patience se mere doubts clear kiye. Repeat karna pada instructions ek do baar, jo samajh sakti hoon kyunki technical baatein thodi complex thi. Invoice aur payment ke baare mein bhi poocha to unhone achi tarah samjhaaya. Overall, main kahungi ki repetition aur wait ki wajah se thoda inconvenience hua, par support ki quality achi thi aur wo genuine madad dene ke liye ready thi. Agar wait kam ho jaye to experience aur better ho sakta tha.