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WFHI review

support mein waiting sabse zyada dikkat thi

3 out of 53 of 5Verified purchaseSupport and communication

support mein waiting sabse zyada dikkat thi

Honestly poochun toh support generally polite thi, par hamesha ek hi problem repeat karna padta tha, baar baar batana padta tha ki problem kya hai. Mujhe laga kabhi kabhi jaise unhe meri baatein dhyan se nahi suni hoti ya samajhi hoti. Phone par response aate toh achha lagta, lekin wait karna padta tha jyada time tak, jo thoda frustrating ban jaata tha. Training initially kaafi thik thi, par jab software mein kuch complication aayi toh bar bar call karna para support line pe. Jo cheez sabse zyada dikkat wali lagi, woh thi ki they didn't have koi quick fix or shortcut, baar baar wohi questions repeat karne padte. Phir bhi, automatic updates theek-thak chal rahe the aur billing process clear tha, toh kuch cheezein smooth thi. Main samajhti hoon ki har system mein thoda waiting hota hai, par jab wo zyada ho jaata hai toh frustration badhta hai. Overall average experience raha, bas yehi wait aur repetition thoda kam hone chahiye tha.

Nasreen KapoorManipur, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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