Support mein wait aur repetition — kantaa mix laga
Waqt zyada beetne ke baad soch rahi hoon ki support experience thoda mixed tha. Mujhe lagta hai ki team ne kaafi patience dikhaya aur mujhe baar baar repeat karne ki zarurat padi jab main dialer issues explain kar rahi thi. Repetition crowded lage kyunki main har baar apne baat ko hesitate karte hue dohrati thi. Lekin, unhone calm tarikay se meri baat suni aur patience rakha, jo rare hota hai aise softwares ke support mein. Kuch calls mein thoda wait zyada laga, especially jab main technical queries pooch rahi thi about database feature aur automatic updates. Par phir bhi, technical help achhi thi aur main appreciate karti hoon ki priority assistance file karne mein koi dikkat nahi hui. Na ekdum perfect, na completely below par ye experience bana.