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WFHI review

Support mein wait aur repeat zyada tha, bhai

3 out of 53 of 5Verified customerSupport and communication

Support mein wait aur repeat zyada tha, bhai

You know, I reached out to your support because I needed help with the dialer setup, but baar-baar mujhe wahi information repeat karni padi, and it took time before I got the right guidance. Call connect hua toh khaas clarity nahi thi initially, so I had to explain the same problem multiple times which frustrated me thoda. Kabhi kabhi, jab solution milta tha, to involved waiting delays ke wajah se lagta tha jaise time waste ho raha hai. I was hoping ki tum log thoda faster aur efficient support doge, especially jab urgent queries hote hain. At the same time, once in a while, aapka staff properly samajh ke exact steps suggest karte the which I appreciated. Overall, the support service needed more polish to feel reliable without wasting too much of meri mehnat aur waqt, that is the honest takeaway.

Nilesh ThomasChandigarh, IndiaExperience: Published:
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