Support mein toh kuch khas tha
Mujhe jab pehli baar support contact karna pada, toh experience mixed raha. Pehle toh response mila jaldi, jo ki achha laga. Lekin baad mein jab detailed help chahiye thi, toh communication thoda slow aur unclear ho gaya. Support staff ne jo solution diya, wo thoda half-baked laga, matlab pura clarity nahi thi ki problem kis tarah solve hogi. Training modules clear the, unse initial samajh achhi hui, lekin jab real time issues aaye, toh support se main thoda disappointed raha. Jo telephonic support available thi, usmein bhi improvement ki zarurat hai, shayad language barrier ya phir availability ke wajah se. Isliye agle baar jab issue aayega, main zaroor contact karunga, par thoda soch samajh kar karunga. Software ke baaki features sahi lage, par communication part mein thoda strong hona chahiye. Overall, support mein kuch pain points hain jo next time zaroor address karne chahiye.