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WFHI review

Support mein toh kaafi kuch khud samajhna pada

5 out of 55 of 5Verified customerSupport and communication

Support mein toh kaafi kuch khud samajhna pada

Mujhe support se contact karna pada tha kaafi baar, aur honestly main kahungi ki kaafi cheezein mujhe khud hi samajhni padhi. Support team theek thi, unka response time acha tha par zyada detailed step-by-step explanations nahi mile. Kabhi-kabhi queries ka jawaab milte thoda wait bhi hota tha, especially updates ke baad. Calling tools mein agar koi new feature aata hai toh usse properly samajhne ke liye mujhe training modules pe depend rehna padta tha zyada. Database feature bhi thoda complex tha starting mein, aur mera khud ka trial-error se seekhna hua tab jaake kaam karna start hua. Billing aur payments ko lekar bhi mujhe apni taraf se dhyan dena pada tha kyunki process thoda elaborate tha. Overall, support kaafi helpful rahi, par basic cheezen samajhne ke liye mujhe apne efforts bhi dene pade. Main yeh nahi kahungi ki yeh bagair help ke straight ready tha, par itna bhi nahi ki support useless ho. Dono sides ke balance ke saath main apni experience batati hoon.

Latika MathewDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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