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WFHI review

Support mein time zyada laga aur phir bhi help adhoori rahi

2 out of 52 of 5Unverified experienceSupport and communication

Support mein time zyada laga aur phir bhi help adhoori rahi

Pichli baar jab mujhe support se baat karni thi, toh call par wait karna padega yeh socha nahi tha. Bohot time laga aur jab finally baat hui, toh baar baar apni problem explain karni padhi. Yeh kaafi frustrating tha kyunki mujhe lagta tha ki main already training aur onboarding dekh chuki hoon. Phir bhi mujhe support se help leni padi, jo ki thoda disappoint karne wala tha. Invoice aur payment process mein koi dikkat nahi thi, wo theek tha. Lekin jab aisi delays hote hain support mein, toh main next time pakka sochungi ki kya mujhe waapas yeh help leni chahiye ya nahi. Dialer aur database feature ko use karna asaan tha, par communication aur help lene mein itna waqt dikhana nahi chahiye tha. Overall, main itna hi kahungi ki support ki timing ko dekhe toh yeh mujhe thoda problem dene wala tha.

Rashmi JainTamil Nadu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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