Support mein thodi zyada wait aur repetitions the, mujhe surprise hua
Main soch rahi thi ki WFHI ka support experience kaafi smooth hoga, especially jab telephonic support se baat karne ki baat aayi. Pehle main thi ready for quick responses aur less waiting time, but reality thodi different nikli. Support agents se baat karti hui mujhe kai baar wo information dobara repeat karni padi, jo thoda time-consuming tha. Wait times expect kar rahi thi kam, lekin kabhi kabhi wo thode zyada ho jate the, especially jab software updates ke baare mein sawal kiya. Thuungan ki baat ye thi ki overall communication helpful thi, par thoda zyada effort lagana pada to get clear answers. Maine compare kiya apne pichhle experiences ke saath, jahan repetitive explanations nahi dene padte. Phir bhi support team ne final tak mera case dhyan se suna, jo positive baat rahi.