3 out of 53 of 5Unverified experienceSupport and communication
Support mein thodi mehnat zaroor karni padi par overall theek tha
Mujhe laga support team shayad jaldi issues samajhkar resolve kar degi, par thoda zyada effort karna pada. Pehle main phone dialer ke setup ke liye call karta raha, par baar baar details repeat karni padti thi, jo thodi frustrating thi. Halanki agents polite the, lekin kuch baar lagta tha ki yeh log problem fully samajh nahi rahe hain. Phir bhi, jab woh finally issue samajh gaye to solution dene mein fast ho gaye. Thoda waqt laga communication streamline karne mein, par end mein mujhe toolkit chalane mein madad mili. Agar support team thodi zyada proactive hoti toh maza aata, phir bhi ye experience ek dusre level se better tha compared to pehle.