Support mein thodi mehnat lagi
Main initially soch rahi thi ki support itna complicated nahi hoga, par reality thodi alag thi. Jab maine call kiya, toh response time theek tha, lekin problems ko samajhne mein kuch misunderstandings hui. Support wale ne mujhe micro steps mein samjhaya how to use the dialer and database, par har baar baar baar mujhe explain karwana padta tha. Overall, jo expectation thi seamless aur quick help ki, woh poori nahi hui, par patience ke saath support ne kaam to kiya. Training sessions ke koi immediate solutions nahi mile jab system update hua aur mujhe thoda wait karna pada unke fix hone tak. Lekin jo telephonic assistance thi, usme kuch comfort feel hua, kyunki log friendly the, bas thoda slow hona frustrating tha. Main samajh rahi thi ki main jaldi se apne remote workflow setup kar paungi, par thodi der ho gayi. Lekin phir bhi, mujhe laga ki ye experience mix tha, achhe aur bure dono prahlu ke saath.