Support mein thodi mehnat karni padi
Main generally satisfied hoon telephonic support ke saath kyunki response time acha tha aur representatives helpful lage. Lekin, mujhe lagta hai ki support calls mein thoda zyada baar apne problem ko repeat karna padta tha jab tak ek sahi banda samajh pata. Kabhi-kabhi mujhe lagta tha ki mujhe wait karna pad raha hai while they looked for answers, jo thoda frustrating tha. Training session ke dauran clarity thi lekin woh baar-baar reiteration se better ho sakta tha. Database aur dialer setup mein initial confusion hua but finally sab kuch smooth ho gaya. Automatic updates ache se implement hote hain aur unka impact software par noticeable tha, par ek chhota update kabhi kabhi mera kaam thoda disrupt karta tha without proper heads-up. Sign-up aur payment process thoda lamba tha lekin understandable tha. Overall, communication ka level acha tha, lekin thodi patience lagti thi.