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WFHI review

Support mein thodi mehnat aur patience chahiye thi

3 out of 53 of 5Verified customerSupport and communication

Support mein thodi mehnat aur patience chahiye thi

Toh basically, mujhe jarurat padi thi unke support ka jab kuch calls dialer mein properly connect nahi ho rahi thi. Pehli baar call kiya toh response thoda slow tha, par unhone apni taraf se koshish ki issues samajhne ki. Support team se baat karte hue mai thi thoda confused kyunki baar-baar mujhe explain karna padta tha ki kya problem aa rahi hai. Lekin eventually unhone jo solution diya woh kaam kiya, aur maine appreciate kiya ki wo patience rakh ke mere questions ko samjhe. Ab dekho, baaki jo updates thi software ki, woh automatic hoti rehti hain bina kisi interruption ke, ye acha laga. Lekin mujhe doubt abhi bhi hai ki agar koi bada issue aaye toh shayad utni jaldi solve naa ho. Overall communication mein thoda aur crispness chahiye tha, kabhi kabhi lagta tha ki mujhe baar baar repeat karna padega. Phir bhi, jis effort ke saath support ne problem ko address kiya, usse lagta hai ki agar thoda aur streamline ho jaye toh best banega. Shayed mai phir se unka dialer tool use karungi, bas thoda patience toh hona chahiye mujhe.

Rashmi Anika SarafOdisha, IndiaExperience: Published:
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