Support mein thodi kami thi working hours ke hisaab se
Yaar, support ka timing mera kaam ke hours se match nahi karta tha, isliye kaafi dikkat hui. Jab mujhe urgent help chahiye thi dialer ya database use karne mein toh log available nahi the. Ek baar toh ek chhota sa update aaya, usme thoda difference tha mere kaam ke timings se, matlab support thoda off-time me zyada tha. Usme toh theek tha ki response mila, but working hours mein baat karna mushkil raha. Lagta hai support ko thoda adjust karna chahiye apne hours, taaki hum jaise log jab kaam kar rahe ho wahan help jaldi mile. Waise overall theek tha, bas ye timing wala issue zyada feel hota.