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WFHI review

Support mein thodi kami thi starting mein

3 out of 53 of 5Verified customerSupport and communication

Support mein thodi kami thi starting mein

Mera overall experience mixed raha with WFHI ka support aur communication. Jab main pehli baar sign-up kiya, mujhe thoda time laga software ko fully grasp karne mein. Support team accessible thi, lekin response thoda slow lag raha tha shuru mein, iska matlab ye hua ki main turant kisi query ka solution nahi paa raha tha. Dialer aur calling tools ke setup mein bhi thodi complexity thi jo mujhe ek do baar call karke explain karwana pada. Database feature achha hai and kafi useful sab data maintain karne ke liye, lekin onboarding ke initial flow mein thoda confusion tha jisse mujhe thoda extra samay dena pada to get comfortable. Payment aur invoicing process thodi straightforward thi, kabhi kabhi invoice generate karna confuse kar raha tha. Telephonic support ne jab help di, toh wo kaafi detailed thi par shayad thoda jaldi mil jati toh better hota. Na main puri tarah khush hoon na disappointed, bas ek level of standard experience jaisa ki expect karta hoon from such tool.

Sunil DaveGoa, IndiaExperience: Published:
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