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WFHI review

support mein thodi kami thi par chal gaya

4 out of 54 of 5Verified customerSupport and communication

support mein thodi kami thi par chal gaya

Mai kaafi impressed tha ki setup mein initial jaisa confusion thoda tha, par uske baad jo ongoing support mila, wo generally acha raha. Thoda lagta tha ki har baar call karne par hi solution milega, matlab continuous help kam milti thi jo thodi frustrating thi. Dialer feature bhi setup ke dauran achha work kar raha tha, par jab thodi complex problems aayi toh response thoda slow pada. Mujhe laga ki thoda aur aprenant support quality improve kar sakti thi, especially jab software ke automatic updates aaye, kyunki woh kabhi kabhi thoda risky lage. Billing aur payment process smooth tha, jo thoda relief mila. Overall, training thodi basic thi jo mere liye sahi tha, par genuine kahun toh initial help mein thoda aur clarity chahiye thi, kyunki kai baar lagta tha ki mujhe thoda zyada guidance ki zarurat thi, par phir bhi experience achha raha aur mai phir se try karunga.

Asif ChakrabortyHaryana, IndiaExperience: Published:
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