3 out of 53 of 5Verified purchaseSupport and communication
Support mein thodi kami thi, label samajh nahi aaye
Mujhe lagta hai ki support team ki baatein aur jo labels software mein diye gaye hain, thoda aur clear hone chahiye the. Kabhi kabhi jab main telephonic help leti thi toh samajhne mein mushkil hoti thi kyunki instructions thoda vague the. System ke terms jaise ki 'database sync' ya 'dialer connect' ki explanations mujhe clear nahi lagi, aur ye confusion badha deti thi. Support team friendly thi par wo sahi jargon se baat nahi karti thi, jiski wajah se samay zaya hota tha. Agar software ke andar hi thodi aur detailed help ya labels hote toh shayad ye sab problem naa hoti. Baaki invoices aur payment process theek tha, wo clear aur easy samjha. Overall good service mili, bas thode aur clearly likhne ki zarurat thi sign-up ke baad.