support mein thodi kami thi jo sochi thi
My overall experience with the support department was not fully what I had expected. Initially, I thought whenever I called, they would provide quick and thorough solutions for all issues, but that wasn’t entirely true. Kabhi kabhi calls pe wait zyada karna padta tha, aur jo help di gayi woh basic thi, meaning detailed guidance ya follow-up assistance kam mila. Training ke dauran aur onboarding mein bhi thoda delay hua, due to less prompt answers. Phir se, koi bada problem toh nahi, lekin jo support standard maine socha tha, woh thoda missing tha. Invoices aur payments related queries solve karne mein toh kaafi achha laga unka system, par overall consistent telephonic assistance mein thoda gap tha. Ye baat main company ko suggest karunga ki support thodi aur proactive ho toh experience aur behtar hoga. Despite this, main software ko fir bhi use karta rahunga kyunki basic functions theek se chal rahe hain aur database good hai.