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WFHI review

support mein thodi kami thi, baki thik hai

4 out of 54 of 5Verified customerSupport and communication

support mein thodi kami thi, baki thik hai

So, ye support system real life mein itna badhiya nahi tha jitna maine expect kiya tha. First try pe toh lagta tha ki koi zyada help nahi milegi, par jaise jaise din bitaye, mujhe thoda better response mila. Sign-up mein thodi complexity thi, especially jab payment ke baare mein baat aayi. Call karne wale tools kuch issues dikhaye starting mein, jaise ki dialer kabhi kabhi hang ho jaata tha ya database slow respond karta tha. Training sessions mein bhi thoda confusion raha kabhi kabhi about new updates, but generally team ne achha try kiya resolve karne ke liye. Invoices clear the, but automatic updates ke baare mein detailed info nahi milti thi. Telephonic support kabhi kabhi late respond karta tha jo irritating tha. Overall, support ko thodi aur zyada prompt aur detailed banaya jaa sakta hai, par main ye bhi kahunga ki routine kaam smoothly chalta hai jo main chah raha tha. Thoda aur polish ki zarurat hai, warna fir bhi kaam chal jayega as per day to day use.

Vaibhav NeneHaryana, IndiaExperience: Published:
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