2 out of 52 of 5Verified customerSupport and communication
Support mein thodi kami mehsoos hui
Jab mujhe software ke usage mein kuch technical problems aayi, toh mene WFHI ke telephonic support ko call kiya tha. Response tha thoda slow aur jab help mili, toh solutions promised jitne efficient nahi the. Ek achi baat ye thi ki team ne patient tarike se mujhe sunna aur samajhna ki koshish ki. Par jo cheez missing thi, wo timely follow-up tha jo mujhe laga ki thoda zyada hona chahiye tha. Yeh chhota gap rely karne mein dikkat paida karta hai, especially jab problem urgent ho. Overall, support mein potential zaroor hai, par execution thodi behtar honi chahiye thi.