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WFHI review

Support mein thodi kami lagi

3 out of 53 of 5Unverified experienceSupport and communication

Support mein thodi kami lagi

Mujhe WFHI ke support sistem se mixed feelings hain. Jab maine sign-up ke baad questions poochhe, toh initially mujhe lag raha tha ki main easily apni problem ka solution paungi. Website pe FAQs padhi, jo ki theek tha, lekin jab specific queries ke liye phone support karne lagi toh thoda waqt laga connect hone mein. Unke agents politely guide kar rahe the lekin mujhe lagta hai ki unhe thoda aur training milni chahiye thi specific features jaise ki dialer configuration pe. Mujhe database feature ke baare mein jankari leni thi, toh woh clearly samjhaya gaya par thoda technical lag raha tha jo beginners ke liye confusing ho sakta hai. Jo documentation tha woh comprehensive tha, par search karne mein thodi difficulty hui. Finally, mujhe ek clear step-by-step solution mila, par wo process thoda lamba tha. Toh overall, thodi patience required thi aur mujhe lagta hai ki support system thoda aur user-friendly ho sakta hai, especially onboarding ke initial days mein.

Sonal ChandranChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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