2 out of 52 of 5Unverified experienceSupport and communication
Support mein thodi disappointment thi, expectations lagbhag the
Mujhe WFHI ki support services se jo din bhar ka experience mila, woh thoda mixed tha. Training ke dauraan waiver responses aur questions ka jawab time se milna achha tha, lekin aise bhi moments the jab support ne response delay kiya aur mujhe phone par baar baar samjhana pada apni problem. Ek baar to dialer mein kuch issue aaya tha, aur support ko call kiya, woh attempt theek connection nahi bana paye, jis se frustration hua. Baaki ke din thoda theek thaak tha interaction, kuch generic responses milte the jis se main zyada confident nahi feel karti thi system ke upgradation ya feature updates par. Overall, support ka level expected se thoda kam tha, aur communication mein lagatar ek clear aur timely assistance ki jarurat thi.