Skip to main content

WFHI review

support mein thodi aur jaldi baat hone ki kami thi

4 out of 54 of 5Verified customerSupport and communication

support mein thodi aur jaldi baat hone ki kami thi

Main ne support se kaafi baar contact kiya during mera training period aur overall response achha mila, par ek cheez jo missing thi wo yeh ki mujhe baar baar apni problem explain karni padi, matlab repetition zyada hua. Har baar mujhe lagta tha ki kyu mujhe ye baat dasva baar repeat karni pade, ye thoda frustrating tha. Waiting time generally average hi raha, kabhi zyada kabhi thoda kam. Calls fix rate pe nahi the aur mujhe lagta hai agar unka internal note system thoda better hota toh customer ko baar baar apni baat repeat nahi karni padti. Ye choti si baat hai but support ke experience ko thoda negatively affect karti hai. Dusra tara unhone helpful tips diye the aur technical queries ko check karne me quickly assist kiya. Overall support system theek tha, bas efficient hi nahi kaha ja sakta jab baat repetition aur time management ki aati hai. As a user main chahunga ki thoda aur smooth ho jaye ye communication, tab main zyada confident feel karunga.

Sachin ShettyGoa, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy