Skip to main content

WFHI review

support mein thoda wait aur repeat questions thodi takleef de gaya

3 out of 53 of 5Verified customerSupport and communication

support mein thoda wait aur repeat questions thodi takleef de gaya

Maine socha tha ki support se contact karte waqt zyada wait nahi karna padega aur unko samajhne main bhi zyada pareshani nahi hogi. Mujhe lagta tha ki jaisa product description mein bataya gaya hai, waisa hi fast aur simple help milegi. Lekin jab maine unhe call kiya apne dialer aur database ke issue ke baare mein, tab repeat karna pada unhe apni problem, jo mera liye irritating tha. Timing bhi thodi lambi thi, matlab kabhi kabhi hold par bhi rehna pada. Yeh maine expect kiya nahi tha kyunki common software support toh thoda smooth hoti hai. Par tension wali baat yeh nahi thi ki unke paas solution nahi tha, balki unka patience aur idea dhang se milna accha laga. Main sochta hoon ki aise thoda streamline karna chahiye, kyunki continuous questions aur wait hone se user adaptability slow hoti hai. Compare karun jaise doosre softwares mein quick responses milti hain, yeh experience thoda humesha ke liye bore karta hai. Overall, support ka patience aur help achha tha, bas thoda process quick aur less repetitive hona chahiye tha, tab aur better lagta.

Pankaj BoseTamil Nadu, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy