Support mein thoda time bahut laga samajhne mein
Support se contact karne mein mujhe Jumat tak lag gaya tha, kyunki explanations utni clear nahi mil rahi thi jitni honi chahiye thi. Jab main unko apni dikkat batata hoon, toh response kaafi basic hota tha aur specific solutions dene mein der lagti thi. Kabhi kabhi lagta tha ki woh meri baat ko samajh nahi pa rahe hain, ya phir woh complex instructions ko asaan tarike se batane mein weak hain. Training sessions bhi mujhe samajhne mein madad nahi kar paye jitna expect kiya tha. Telephonic support ka timing theek tha par patience chahiye tha meri taraf se. Sign-up aur payments mein koi badi problem nahi thi, wo procedural theek chal raha tha. Automatic updates bhi sahi se ho gaye the binaapas koi issue ki. Main appreciate karta hoon ki database feature thik tha aur dialer bhi kaam karta tha, par support ke time lene ki wajah se overall experience thoda disappointing raha.