Support mein thoda surprise hua, kitna ongoing hona tha setup?
Maine socha tha ki sign-up ke baad jyada tar setup ek baar hoga, phir software smoothly chalega. Par pata chala ki setup aur customization ka process kaafi ongoing tha, matlab regular updates aur changes karne padte the, jo initially socha nahi tha. Support team ne shuruaat mein badi mehnat ki, but baaki time mujhe khud bhi apne baar baar tweaks karne padte the. Mujhe lag raha tha ki training mein dikhaaya hua setup jaldi finalize ho jayega, but calls aur database settings mein kuch chhote chhote issues aaye, jinhe solve karne mein kaafi samay laga. Communication acha tha, par mujhe lagta hai ki yeh ongoing involvement thoda zyada demanding tha than what I expected. Lekin overall, team helpful rahi, they informed me about automatic updates and dialer enhancements regularly. Jo bhi queries thi unka jawab time pe mila. Is trah ka thoda balance hona chahiye tha between initial setup and continuous support.