Support mein thoda self-help zyada tha
Main expect kar rahi thi ki technical support zyada accessible aur explanatory hoga. Jo telephonic support available tha, usme response mila, par kaafi cheezein mujhe khud hi samajhni padhi onboard karte waqt. Kabhi kabhi quick guidance toh de dete the, par bahut baar mujhe database setup karne mein apne aap solve karna pada issues. Communication theek thi, par detailed help documents ya FAQs agar thode aur comprehensive hote toh behatar hota. Jo calling tools hain, wo stable the aur dialer theek se kaam karta tha, par kisi specific issue me help lene ke liye mujhe online tutorials dekhne padhi. Matlab, service achhi thi, par pure reliance support par nahi thi, thodi khud ki mehnat bhi deni padti hai samajhne mein. Overall, ek middle-of-the-road experience raha, ekdum smooth nahi, par manage ho gaya.