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WFHI review

Support mein thoda kami thi, lekin communication theek tha

3 out of 53 of 5Unverified experienceSupport and communication

Support mein thoda kami thi, lekin communication theek tha

Mujhe start mein sab kuch thik laga WFHI ke software aur training ke support se. Lekin jab rozana use karte hue dekh raha tha toh kuch cheezein expected tarah se nahi chal rahi thi. Dialer kabhi properly connect nahi karta, aur database mein data entry slow ho jati thi dopahar ke time. Support team se baat karte hue maine feedback diya, par response time kabhi kabhi bahut lamba lagta. Communication clear tha, par solution thoda slow aata tha. Jo updates aate hain wo automatic toh hain, lekin kabhi kabhi unki wajah se naye bugs aa jate hain. Payment aur invoicing system mein koi confusion nahi tha. Overall support toh mila hi, par perfect support aur timely resolution kahi missing tha. Matlab, acchi aur kharab dono cheezein thi is product mein. Agar daily kaam smooth chahiye toh soch samajh ke lena padega, warna basic use ke liye theek rahega.

Abhay Deepa KhannaHimachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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