Support mein thoda extra nahi tha jo expected tha
Setup ke dauraan mujhe milaavjula experience raha. Sign-up aur initial software activation mein sab smooth tha; invoicing system bhi simple hai, aur payment process straightforward tha. Lekin jab support ko lagatar contact karna pada toh pata chala ki zyada help ek baar hi milti hai. Ek baar jab initial doubts clear ho gaye, to mujhe lagta tha ki koi ongoing guidance ya follow-up system kuch zyada nahi hai. Training sessions toh ache the, par real-time problems par milne wali telephonic assistance mein thoda downtime aur wait laga. Kuch baar jab dialer feature mein issues aaye, toh mujhe apne aap ko troubleshoot karna pada, kyunki support se turant response mushkil tha. Database feature achi tarah integrate hota hai, par agar software mein koi nayi update aaye toh uske baare mein thoda aur clear communication hota toh accha rehta. Overall, mujhe laga ki ek baar jo main setup complete kar leti hoon, toh support thoda kam constant hai, joh mai expect nahi kar rahi thi. Waisa toh software reliable hai, par mujhe lagta hai ki thoda aur consistent communication ho sakta tha. Isliye mai isme 3 star deti hoon.