Support mein thoda extra mehnat lagti thi
Maine WFHI ke support ko use karte waqt notice kiya ki unke steps thode complex the aur samajhne mein thoda waqt laga mujhe. Sab kuch systematically arrange toh tha, par jo onboarding process tha usmein kabhi kabhi lagta tha ki thoda better sequence ho sakta tha. Jaise ki pahle database feature ko clear karna chahiye tha, par shuru mein dialer setup pe zyada focus tha. Support team se baat karti thi toh woh kaafi helpful the, par jab mujhe kisi urgent problem ke liye clarity chahiye thi, toh kuch calls mein mujhe baar baar samjhane ki zarurat padi. Training mein bhi chhote chhote repetitions they jo thode time-consuming lage. Overall, software aur training useful thi lekin mujhe lagta hai ki agar steps thode aur logical order mein hote toh mera workflow aur smooth hota. Mujhe lagta hai main thoda adapt karni thi is complex support structure ko, jo ki clearly sabke liye ideal nahi hai.