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WFHI review

Support mein thoda extra mehnat lagi par overall acha tha

4 out of 54 of 5Unverified experienceSupport and communication

Support mein thoda extra mehnat lagi par overall acha tha

Maine support se baat karni thi jab mujhe dialer mein kuch issue mila. Pata nahi kyun, baar-baar unko explain karna padha, same cheez pe time waste hua. Ek baar toh mujhe lag raha tha ki main repeat kar rahi hoon wahi baat. Lekin baaki calls mein quick response mila, aur telephonic assistance bhi ache se mila. Kabhi kabhi thoda wait karna pada par vo jyada lambe nahi the. Training ke dauraan agar kuch dikkat aayi, toh unhone patiently samjhaya, par wahi thoda lagta tha ki mujhe baar baar apna problem dobara dobara batana pad raha tha. Onboarding flow theek tha, software ko samajhne mein zyada dikkat nahi hui mujhe. Database feature mera kaam easy banata hai, aur updates automatic aate rahte hain, jisme koi rukawat nahi aayi. Overall, mujhe laga ki mehnat karni padi, par support helpful tha aur main aage bhi use karti rahungi. Payment aur invoicing se related bhi clarity di gayi thi, jis se sign-up smooth raha mujhe. Thoda patience chahiye bas, warna sab fine tha.

Ramya TiwariWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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