3 out of 53 of 5Verified customerSupport and communication
Support mein thoda effort lagta hai par haalat ko samjhte hain
Technical support se mera experience mixed tha. Jaise ki ek baar jab mera dialer function sahi se kaam nahi kar raha tha, tab unhone thoda time liya problem ko diagnose karne mein. Lekin wo support team ne patience rakha aur problem solve karne ki koshish ki. Baaki times mujhe lagta hai ki response thoda slow aata hai, par overall staff ne har situation ko handle karne ka pura prayas kiya. Unka database management section kabhi-kabhi irregular updates ke wajah se thoda inconsistent lagta hai, jo mere workflow ko impact karta hai. Haan, lekin main yeh maan sakta hoon ki agar phone pe baat karoon toh support mila hi hai. Isliye rating main moderate rakh raha hoon kyunki dono taraf ke experiences hain - kabhi acha kabhi thoda disappointing.