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WFHI review

support mein thoda effort laga, par badhiya chal raha hai

4 out of 54 of 5Verified purchaseSupport and communication

support mein thoda effort laga, par badhiya chal raha hai

Jab main support ke saath baat kar raha tha toh mujhe laga ki majority setup ek baar mein ho jayega, par aisa nahi tha. Wo jitna bhi setup tha, wo kuch had tak one-off tha, lekin baaki routines aur updates thode regular thode frequent hote hain, toh usme time aur patience dono lagta hai. Khas kar jitni baar mujhe dialer related queries karni padti thi, support ko explain karna padta tha ki exact problem kya hai, jo thodi exhausting lagi. Lekin baaki software updates aur database integration itne baar nahi hote ki bore kar de, bas thoda dikkat tab hoti jab naya feature aata hai aur turant samajhna padta hai. Sign-up aur invoice process mein koi big issue nahi tha, sab sahi se chala but continuous support ke bina thoda tough lagta is tarah ka remote workflow chalana. Overall samay aur effort thoda lagta hai, magar manageable hai.

Indrajit DeodharGujarat, IndiaExperience: Published:
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