2 out of 52 of 5Verified purchaseSupport and communication
Support mein thoda disappointment mila, help expect nahi thi
Maine socha tha ki jab bhi problem aayegi, support mujhe jaldi aur clearly guide karega, par experience thoda different tha. Support team se baat karne mein kabhi kabhi lagta tha ki understanding kam thi aur mere issues jaisa priority nahi tha. Jo training mili thi usse mujhe thodi madad mili assignments samajhne mein, par jo waqt spent hua uske hisaab se response slow tha. Payment aur invoicing cycle smoothly chal rahi thi, par communication us taraf better ho sakta tha. Support system mein major surprises the, mujhe laga ki jahaan tak help ki baat hai, improvements important hongi next time jab main use karuga.